A few weeks ago I blogged about Internal Motivation and how it creates World Class Customer Service (read the post).
Tag Archive: Focus
Top training room tips from our Associates
For a little Leaps and Bounds insight click here for top tips from our Associates. Check out all the free stuff in our reports section on the website and subscribe to our ezine that contains many useful tips and articles for managers and trainers.
A lesson in recession management from Andy Murray?
No-one could mistake the doom and gloom of the headlines this morning. Not only do few people think Andy Murray can win Wimbledon but we also found out that the UK economy contracted by 2.4% in the first quarter of 2009, its biggest decline in 51 year. Let's link these stories. When people are faced with ...
Undercover Boss
Just seen 'Undercover Boss' in which a Marketing Director went undercover in his Holiday Parks undertaking roles as entertainer, cleaner and even cook. He visited 2 parks with very different atttitudes to work - one negative, lead by lack lustre and frustrated supervisors; the other content and proud - lead by a dynamic supervisor. For me, ...
Take time to learn each day
We've all been actively involved in Learning at Work Day which has been hugely rewarding and lots of fun. And it's left me wondering ...'If we need to have a LAW day does that mean that many of us don't think about how much we are learning every day?' Learning comes in many forms and so ...
10 minutes up front saves an hour later
This one is for Sheila, our very own Office Angel....... a promise that I will do better and a hope that I can reduce the frustration in my working (and family) lives with this short reminder. With a thank you to Carly who reminded me of it in our teleseminar on Monday. There's that well used ...
Personal Impact and atttitude
[youtube]http://www.youtube.com/watch?v=txBh-vYgb-E [/youtube]Obama has just completed his first 100 days in office check out his review. Hasn't that time flown by? In business we talk about first 100 days for new joiners and how to help them maximise their ...
The Law of Attraction
The Law of Attraction teaches us that you get what you focus on - so where is your current focus being placed and are you getting what you want from it? If not, Change It! Our suggestion would be to grab a blank sheet of A4 paper, a glue stick and about ...
Choices, choices, choices
Recently I hear more and more people say that they feel they don’t have as many choices as they used to and that the economic climate is making them feel cornered. The truth is you do still have these choices but maybe you feel more fear in exercising that right. Yesterday we did some filming to ...
