There is a greas activity at the start of this video from www.TED.com that helps remind us why, as adults, we can be nervous about sharing our ideas. Try it out.
There is a greas activity at the start of this video from www.TED.com that helps remind us why, as adults, we can be nervous about sharing our ideas. Try it out.
Invitation to an event
With the news that organisations are reducing investment in R & D and fewer staff are activley participating in improvment initiatives, it is important that we reflect on how we can challenge this trend. As organisations grow, they seem to fall in love with order and consistency. Management practices are developed to minimise risk and prevent ...
I was inspired by this short video from Radio 4 in which Terry Gilliam was asked for a visual representation of Radio 4. It was incredibly simple ...
I love watching Phineas and Ferb with my children (secretly I also watch it with my husband too but don’t tell anyone!) http://bit.ly/dpNPs4 It’s simply the best thing around about two boys who invent things, incredible things. Meanwhile, their pet Platypus, Perry, is really a Secret Agent who is busy stopping the evil Dr Doofenschmurtz creating ...
With the news that the only safe way to get across icy roads is on all fours and that the snow brings out the inner child in even the most hardened police officers, we are reminded that even when the going gets tough we can all influence something to make our lives at work and ...
A few weeks ago I blogged about Internal Motivation and how it creates World Class Customer Service (read the post).
Last week I delivered one of our Quick Wins Workshops ‘The Feel Good Fete’ where people create ideas to help them feel great at the end of each working day rather than wanting to slump on the sofa as soon ...
This is the title of a book written by Paul Smith, the great British Designer and it is absolutely the approach to business that we need to guide us to enhance the customer service we offer. In the sheer busyiness of our days we replicate/ copy - it is human nature after all. We are programmed to ...
We've all been actively involved in Learning at Work Day which has been hugely rewarding and lots of fun. And it's left me wondering ...'If we need to have a LAW day does that mean that many of us don't think about how much we are learning every day?' Learning comes in many forms and so ...