Recommended reading
We encourage reading and further study. Here are just a few books you might like to try.
1. Talent by Tom Peters
ISBN-10: 0756610567
ISBN-13: 978-0756610562Buy this book on Amazon
2. The Goal: A Process of Ongoing Improvement
by Eliyahu M. Goldratt (Author), Jeff Cox (Author)
ISBN 0884271781Buy this book on Amazon
Blink: The Power of Thinking Without Thinking
Malcolm GladwellBuy this book on Amazon
Gung Ho
Author: Ken Blanchard & Sheldon Bowles
ISBN number: 978-0006530688Buy this book on Amazon
Hug Your Customers
Author: Jack Mitchell
ISBN number: 978-0141015224Buy this book on Amazon
Incredible Customer Service
Author: David Freemantle
ISBN number: 978-0077090081Buy this book on Amazon
Made to Stick: Why Some Ideas Take Hold and Others Come Unstuck
Dan Heath (Author), Chip Heath (Author)Buy this book on Amazon
Principle Centred Leadership
Author: Stephen Covey
ISBN number: 978-0684858418Buy this book on Amazon
Raving Fans
Author: Ken Blanchard & Sheldon Bowles
ISBN number: 978-0006530695Buy this book on Amazon
The Accelerated Learning Handbook: A Creative Guide To Designing & Delivering Faster, More Effective Training Programs
Author: Dave Meier
ISBN number: 978-0071355476Buy this book on Amazon
The New Learning Revolution
Author: Janette Vos & Gordon Dryden
ISBN number: 978-1855391833Buy this book on Amazon
The Success Principles
Author: Jack Canfield
ISBN number: 978-0007195084Buy this book on Amazon
Whale Done
Author: Ken Blanchard, Thad Lacinak, Chuck Tompkins & Jim Ballard
ISBN number: 978-1857883268Buy this book on Amazon
Wow Thats what I call service
Authors Don Hales and Derek Williams
ISBN-13: 978-1905823161Buy this book on Amazon
Zapp!: the Lightning of Empowerment
William C. Byham with Jeff Cox
ISBN-10: 0449002829
ISBN-13: 978-0449002827Buy this book on Amazon
