For leaders who want to flourish

Listed below is a summary of reports and activities we have written surrounding popular topics. To obtain a report, click on the one you want and this will open a pdf for you to read, save or circulate. We hope you enjoy them and that they provide interesting food for thought. If there is a topic you’d particularly like our views on please let us know by email or phone and we’ll happily write one. We want these resources to be living, useful ideas that help us all grow.

• Leadership forum review1.pdf – Authentic, strong leadership in uncertain times
• april_news_leadership.pdf Ponderings on leadership attributes and the simple things you can do to make a difference, now.
• engagement_and_talent_report.pdf – findings from our forum on attracting and retaining talent
• 6_ways_to_motivate.pdf – The 6 factors affecting employee engagement and contribution
• How fit is your organisation checklist? – A checklist to help you quickly identify the strengths and development opportunities for your team
• How fit are you tips – tips to improve the productivity of your team
• Building a service culture – ideas to consolidate a service culture within your team
• Enhancing focus at work – sharing your vision to build focus and momentum
• Skill vs Will.pdf – to help build practical steps for improving commitment and performance of your team
• Command and Control.pdf – moving away from what you do to the difference you can achieve in your role
• fs-Give to Gain.pdf changing your focus of what leadership is
• Managing Change.pdf to help you navigate through uncertainty and make real progress
• Principles of success.pdf to focus on systematic service delivery to your team and customers

“What the Dog Saw and other adventures” , Malcolm Gladwell From criminology to ketchup, job interviews to dog training, Malcolm Gladwell takes everyday subjects and shows us surprising new ways of looking at them, and the world around us.

I love you more than my dog by Jeanne Bliss helps you analyse  the critical decisions needed to bring customer service to life

“Drive” by Dan Pink lays out the hard science for surprising insights about motivation; describes how people and organisations can embrace them; offers details about how we can master them; and provides concrete examples of how intrinsic motivation works on the job, at home and in ourselves.

“Informal Learning” by Jay Cross offers advice on how to support, nurture, and leverage informal learning and helps trainers to go beyond their typical classes and programmes in order to widen and deepen their reach. It works on the premise that most learning takes place on the job and is informal.