Our clients often tell us about the behaviours they want to see in their people - whether these relate to the way they serve customers, the way they manage or they way they approach work in general. While it's relatively straight forward to describe behaviours, encouraging the right one's is another matter - a fact ...
Category Archives: Leadership
When you have nothing to lose…
Whether its the tension at the top of the Premier League between Chelsea and Man Utd or Steve Davis one game away from the semi finals of the snooker championship or even the Nick Clegg effect – competition can make or break you. In the case of Steve Davis and Nick Clegg they had ...
Your management strengths
Our aim is always to provide you with useful tools and ideas that support you to bring out the best of yourself and those around you at work. As such, for those of you who enjoy psychometric tests and quizzes, the Chartered Institute of Management (CMI) have brought out a wonderful app that allows you to ...
Personal leadership in all your actions
On my travels over recent weeks there is one thing that has struck me –people’s lack of awareness of the impact of their actions on others. How often do you think about your interactions and the impact they leave on others? How often have you left unfinished discussions whether personal or in business because it’s easier to ...
When is 'good enough' good enough?
It's often when you read the same or similar things several times that you stop and take notice. This has happened to me recently - firstly it was 'Things change so fast that all books are outdated before they are published'. Then it was a story about Skype and how if they had waited to fix ...
The benefit of hindsight
A new year often drives a period of reflection. This can be more prevalent when times are tough. There are many opinions about the whys and hows of our current economic situation. This debate has focused my attention on my decision making, especially those decisions about money and how I spend and save. If we reflect ...
Manager’s Coach – Week 2
Hi there! This weeks task is all about getting the job done ...but interestingly the way we can do that most effectively is by taking a balanced approach to our goals and targets. The balanced scorecard approach encourages us to consider financial goals, delivering to our customers, looking at our systems and procedures and supporting our people ...
Manager's Coach
Hi there! This weeks task is all about getting the job done ...but interestingly the way we can do that most effectively is by taking a balanced approach to our goals and targets. The balanced scorecard approach encourages us to consider financial goals, delivering to our customers, looking at our systems and procedures and supporting our people ...
The Manager’s Coach – Week 1
This week is all about YOU! And so we do hope you've made a positive start to the journey by giving yourself the time you need to focus on your actions. As a quick reminder, those actions are: 1. Take a five minute break from being busy to just 'be'. See what you notice when you stop, look ...
Welcome :-) Managers Coach
Hello there Glad you popped in. By now you will have received your first email and will have planned in when you are going to complete your tasks. Why not use this space to share your successes and challenges with your fellow travellers - there are around 200 of you in total! Just click on comments and ...
