"He that plants trees loves others besides himself." English Proverb What will you do today that helps you plant a tree to flourish?
Do you LOVE what you do?
At a recent lunch in a well known food chain (enticed by its offer of 3 courses for not a lot of money), my experience was far from expected. Instead I experienced a server who engaged with us immediately who made us feel like his only customers. Looking round at the other tables who were ...
Three questions to help you realise your goals
This time of year we focus in on our achievements, whether personal, professional or business goals. Frustrationcan build and impact on our momentum. So to help you keep on track, here are 3 questions. These questions come from Jack Canfield- I love his can do spirit and his 'Success Principles' have guided ...
Are you doing something right? Or are you doing the right thing?
During a recent meeting with some team managers we were discussing the challenges they have with developing their teams. Not surprisingly, a familiar issue reared its ugly head when one of the managers said, "Of course this all very well, but we just don't have the time to spend coaching our staff." Almost ...
Customer Service Training Awards
Now more than ever is the time to celebrate those people and organisations who do great work in looking after their customers so we are thrilled to remind you that our friends at CSTN network are very excited to announce this year's Customer Service Awards key dates as follows: Nominations open January 4th 2011 Closing date for ...
What motivates you?
A great video from RSA/Dan Pink that encourages us to think about what motivates people. If you job is about helping people develop and progress, what can you take from this that can help you in your job? http://www.youtube.com/watch?v=u6XAPnuFjJc
A time for change, challenge and growth
2011 promises to be another interesting year! We continue to be challenged in business to do more with less and enhance our innovative ways to support that philosophy. So here are our top tips for 2011. L&D strategy 1. Detox your strategy - focus on the 3 areas only that will offer the business the ...
