As a local league badminton player with visions of being amazing sometime soon, I've invested time and money into having some personal coaching with an ex-England player who is brilliant. I now realise that I've been playing for 17 years with chronic bad habits which if I'm going to be amazing I need to change. ...
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Practise until you can’t get it wrong
As a musician (viola player to be precise) I remember when I started doing performances during my all important final year at music college. Like other dedicated musicians I put in the painstaking hours practising my recital repertoire. There were several 'tricky' passages in my music which I concentrated on until I could play them ...
It comes back to brilliant basics
This is a simple yet valuable lesson which I picked up from my dancing teacher. Whilst having a dancing lesson ready to prepare us for the highest medal examination, my dancing partner and I were clearly struggling with a complex move. My teacher then made us break the move down and it became clear that the ...
Driving Efficiently
The price of fuel going up has led me to review how I drive in an attempt to get more miles for my money. So I've put all the tips from the experts into practise and to my surprise I've got an extra 60 miles out of my tank (and it doesn't mean I'm driving ...
Do you LOVE what you do?
At a recent lunch in a well known food chain (enticed by its offer of 3 courses for not a lot of money), my experience was far from expected. Instead I experienced a server who engaged with us immediately who made us feel like his only customers. Looking round at the other tables who were ...
Are you doing something right? Or are you doing the right thing?
During a recent meeting with some team managers we were discussing the challenges they have with developing their teams. Not surprisingly, a familiar issue reared its ugly head when one of the managers said, "Of course this all very well, but we just don't have the time to spend coaching our staff." Almost ...
A Model Performance
Intention is at the heart of how people perceive us. Another tip for anyone whose job involves managing relationships (e.g. customer service, sales, training, management etc) Every time you go on the shop floor, take a customer call, or as a trainer when your delegates arrive...imagine you are on stage (or 'On Air') People are ...
All the World’s a Stage…
Here is a simple tip for anyone in customer service, sales, management, training, presenting etc and it comes from Shakespeare. In 'As You Like It' the character Jaques says, "All the world's a stage, And all the men and women merely players; They have their exits and their entrances, And one man in his time plays many parts, His ...
Lessons from Life’s Football Pitch
After watching match of the day recently and seeing the highlights(?) of my team, West Ham United, notch up yet another defeat my friends and I launched into yet another discussion for all the possible reasons for the string of dismal results. Was it the manger? Were our players just not good enough? Did we ...
