Hello there Glad you popped in. By now you will have received your first email and will have planned in when you are going to complete your tasks. Why not use this space to share your successes and challenges with your fellow travellers - there are around 200 of you in total! Just click on comments and ...
Author Archives: LeapsBounds
Time Spent at Work VS Contribution
There was an interesting piece on GMTV yesterday morning questioning whether people were getting their work-life balance right or wrong. Check out their article here
The reluctant customer
I'd currently put myself in the category of reluctant customer for one hire car company. Having had a no hassle flight that arrived on time, a colleague and I waited for 50 minutes at Edinburgh airport to pick up our hire car - almost the same time as our flight from Stansted! Now, perhaps everyone was in a pretty ...
Internal Motivation creates World Class Customer Service
As many of us are doing at the moment I have started scrutinizing every penny that leaves my bank account – thank goodness for on-line banking, where would we be without it!
Customer Service – Bigger Picture
Ok, so last night I had to renew my car insurance. I had already received a renewal notice from my current insurers with a quote that was over £150 more than the premium I paid last year... and rather than ...
Britain's Got Talent
Hi there, As somebody who’s both completely engrossed in performance arts and also loves a bit of reality TV, I’m in front of the TV with my cuppa ...
Leadership Today
This week at Leaps and Bounds we have been discussing what it takes to be the BEST leader in today's current economic climate. In our true 'Way of Being' :-) we started by considering what the challenges and sticking points are that managers and leaders currently face within organisations... then moved swiftly on to chatting about the three levels of mastery (and ...
Test Your Brain
See how alert, awake and connected your brain is... This simple test is challenging your right/left brain processing.
How the little things can amount to such a BIG thing
I recently took my wife away on a long weekend as she had been working long hours and weekends and thought she would really enjoy some spa treatments and just a relaxing break. In my Internet search I came across a nice little hotel ...
Questions, Questions
In our creativity workshops, we challenge people to ‘Think Like a Beginner’ and ‘Have the Mind-set of a 7 year Old’ when using creativity to problem solve. Here are some wonderful unanswered questions (that were sent to us on a fun email!!) that may get you into a ‘Beginners Mindset’ or may just bring a smile ...
